¶ Welcome to PhoneMyBot
PhoneMyBot is an entirely Cloud-based service that extends the capabilities of your text- or web-based chatbot and enables it to conduct business over voice. With PhoneMyBot, your customers can make a phone call and engage in a voice conversation with your chatbot. But they can also send recorded voice messages as attachment to WhatsApp messages, and your chatbot can process them and respond in kind. And all this with minimum (if not zero) effort on your part.
PhoneMyBot transcribes what your users say and sends it as text to your chatbot, then takes the text in your chatbot’s response and reads it back to them, using a voice of your choice.
PhoneMyBot is packed with features to make it more effective for your chatbot to use the voice channels, but it doesn't decide what to say to your customers: your chatbot does. Your chatbot also controls the call, can terminate it, forward it to a human agent, and even place a call through PhoneMyBot to start a conversation.
PhoneMyBot integrates natively with a growing number of chatbot platforms using their APIs. If you are using one of them, there is potentially nothing that you need to do to use PhoneMyBot. If not, PhoneMyBot's API is simple and integration is straightforward.
Do you want to know more about PhoneMyBot quickly? We have this handy overview video: https://youtu.be/_cdKByQZsDI. Enjoy!